Frequently Asked Questions
Our Products
Of course, you can find out about what each ingredient is here. They are also listed under each product.
Yes, all our skincare products are certified by The Vegan Society.
Yes. All our skincare products are certified natural by Cosmos EcoCert.
Absolutely not. We are certified by Cruelty Free by the Leaping Bunny Program.
They do. Take a look at the label and you’ll see what’s known as the “period after opening” symbol (it looks like an open jar). Inside the jar is a number, this is how many months after opening that the product is guaranteed fresh.
Our products are fully natural so in theory they should be safe for all. Please read the ingredients to make yourself aware of any allergens that could affect you or your family specifically.
Yes, our Hand Sanitiser is made using 70% Propan-2-ol (Isopropyl Alcohol). It is registered and certified by the Department of Agriculture in Ireland. PCS No.: 100411
Our Packaging
We are so proud to say that our bottles are made from old bottles! Our 300ml amber bottles are made entirely from Post-Consumer Recycled (PCR) Plastic. We avoid single use plastic where alternatives are available. Our glass bottles are designed to be refilled and our refills are compostable.
Yes. All of it. Including our shipping cartons. In fact, they’re not just recyclable, they’re also recycled and mostly sourced from FSC certified sustainable forests.
Yes. Currently, we offer refills for our Reed Diffusers and our Coriander, Geranium & Vetiver Wash and Lotion. But we are researching more sustainable refill options that are in line with environmental policies and our belief in a circular economy.
Ordering Online
Our standard delivery within Ireland is within 3-5 business days. In some cases, due to high volumes with courier companies, it might take a little longer. Once we ship your package, you will receive a Tracking Number so you can track your parcel. International delivery is 7-10 days.
We sure do. International shipping rates are calculated at checkout.
Drop us a line to customercare@thehandmadesoapcompany.ie and we’ll get back to you asap.
Sure thing. Just pop a note with your order and we’ll take it from there.
You can preview what your order will cost in terms of shipping by using our shipping estimate at the bottom of the cart page.
Click here to read more about our delivery and returns policy.
You can search for your nearest stockist here.